Gaming is entertainment — not a solution to life's problems. aaajili believes every player should understand their limits and enjoy gaming responsibly. On this page, you'll find all our tools and support resources.
Responsible gaming at aaajili means treating gaming purely as entertainment — never as a way to make money or escape from life's problems. We want every user to play within their own means and limits, keeping what matters most in life front and center.
Online gaming and betting are growing rapidly in Bangladesh — and so is the risk of problem gambling. aaajili believes that as a responsible platform, it's our duty to actively protect our users. That's why we've developed a range of tools and support measures to help you stay in control.
Responsible gaming isn't just a personal matter — it affects families and communities too. When someone develops a problem with gambling, it takes a toll on their relationships, finances, and mental health. aaajili takes this seriously and provides all necessary support free of charge.
Please Note: Responsible gaming doesn't mean less fun — it means safer, more sustainable enjoyment over the long run.
To promote responsible gaming at aaajili, we follow a set of core principles and encourage all our users to do the same:
Only wager money you can afford to lose without it affecting your daily life. Never bet with rent money, food money, or funds your family depends on.
Decide in advance how long you'll play each day and stick to that limit. Take breaks during sessions and make time for family.
Don't think of gaming as a source of income. Play purely for enjoyment, without expectations of winning. If you lose, don't let it discourage you — there's always another day.
Don't chase losses by betting more after a losing streak — it's one of the clearest signs of problem gambling. If you're on a losing run, take a break.
Gaming should never take priority over family, work, or studies. Your relationships and time with loved ones always come first.
Avoid playing when you're stressed, angry, or upset. Your judgment is compromised in those moments and you're more likely to overspend.
Answer the following questions as honestly as you can. If most of your answers are "Yes", you may benefit from seeking help.
Are you spending more on gaming than you budgeted for, and feeling regret about it afterward?
Do you find yourself repeatedly thinking about placing more bets to win back money you've lost?
Is gaming or betting affecting your family life, work, or studies?
Have you ever lied to or hidden things from family or friends because of your gaming?
Do you feel restless, irritable, or incomplete when you're not gaming?
Have you ever used money set aside for daily expenses or debt repayment on gaming?
Have you tried to cut back or stop betting or gaming but couldn't?
If you answered "Yes" to 3 or more questions – Don't wait. Contact our support team or use the self-exclusion tool. Asking for help isn't a sign of weakness — it takes real courage.
Aaajili provides every user with the following tools, all free of charge, to help you stay safe.
Set a maximum daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.
Set a cap on how much you can wager in a single session or within a set timeframe. This is one of the most effective ways to keep your spending in check.
Set a daily time limit for how long you spend on the platform. Once that limit is reached, you'll receive an automatic alert and your session will end.
Pause your account for anywhere between 24 hours and 30 days. During this period, logging in or placing bets will not be possible.
Exclude yourself completely for anywhere between 6 months and 5 years. During this period, your account cannot be reactivated and you will not receive any promotional communications.
You'll receive automatic notifications at regular intervals showing how long you've been playing and your total wins and losses.
How to Use: Log in to your account and go to Settings > Responsible Gaming to activate any of our tools. For any questions, reach out to us via live chat.
Aaajili strictly prohibits anyone under 18 from using the platform. Our safeguards include:
To Parents & Guardians: Use a strong password on your aaajili account and keep your login details private to prevent your children from gaining access.
We don't just set rules — we actively work to ensure every user's safety in practice.
Our system continuously monitors gaming patterns. If unusual or risky behavior is detected, an automatic alert is sent and our support team will reach out to you.
All responsible gaming information and support is available in Bengali. Our Bengali-speaking support team is with you 24 hours a day — reach out whenever you need to talk.
Your full gaming history, win/loss records, and spending details are available to you at any time. Transparency helps you make responsible decisions.
Age verification is mandatory when registering at aaajili. National ID may be requested in suspicious cases. We have a zero-tolerance approach to protecting minors.
We can connect you with mental health professionals and addiction specialists whenever needed. We are committed to making it easy for anyone to ask for help.
Reducing your deposit or bet limit takes effect immediately. Increasing it requires a 24-hour waiting period. This is designed to prevent impulsive overspending in the heat of the moment.